Prerequisites
- An active YouCan account with an online store
- Admin rights on the store
- A Sendocki account already created (Create my account)
Installation
1
Go to Connectors
In Sendocki, open the Connectors page and click the YouCan card
2
Click 'Install on YouCan'
Main button that launches the installation flow
3
Choose your store and authorize
You are redirected to the YouCan Seller Area. Select the store to connect and authorize the Sendocki app to access your orders.
4
Automatic return to Sendocki
Once authorization is validated, you’re redirected to Sendocki and the connector status automatically updates to “Active”.
What Sendocki sets up automatically
During installation, Sendocki configures everything needed to:- ✅ Receive your new orders in real time
- ✅ Guarantee the authenticity of every order received
- ✅ Sync your YouCan store configurations
Connect multiple YouCan stores
You can install Sendocki on as many YouCan stores as you have. Each connection is independent:- Separate connector per store
- Orders tagged with their source store
- Filtering / aggregation possible in the dashboard and analytics
Uninstall YouCan from Sendocki
- From Sendocki
- From YouCan
1
Go to Connectors
Click on the YouCan connector
2
'Disconnect' button
At the bottom of the connector page
3
Confirmation
Your already-imported orders remain in Sendocki (history). No new orders will be received.
Frequently asked questions
Can my old YouCan orders be imported?
Can my old YouCan orders be imported?
The connection captures future orders (created after connection). To import existing history, contact [email protected].
Is Sendocki an official 'YouCan app'?
Is Sendocki an official 'YouCan app'?
Yes — Sendocki is listed on the YouCan Marketplace. You can also install us directly from there (alternative to the connection flow via Sendocki).
Modify an order in Sendocki — does it sync back to YouCan?
Modify an order in Sendocki — does it sync back to YouCan?
Currently, modifications made in Sendocki are not pushed back to YouCan. You manage operations in Sendocki, YouCan remains the source of customer data.
What if a YouCan order doesn't arrive in Sendocki?
What if a YouCan order doesn't arrive in Sendocki?
Sendocki automatically retries in case of issues. If despite that an order is missing, you can force a refresh from the interface or contact support.
And CNDP / law 09-08 compliance in Morocco?
And CNDP / law 09-08 compliance in Morocco?
As with any data processed by Sendocki, YouCan orders are stored in accordance with the Moroccan framework. See our privacy policy for more details.
What’s next?
Connect your carrier
Sendit to automate your shipments
Connect WhatsApp
Communicate with your customers