🚧 Feature in preparation. WhatsApp campaigns are coming soon to Sendocki. This page will be enriched at launch.
Planned use cases
- 🎯 Promotion: send an offer to a specific segment (VIP customers, last purchase > 3 months ago…)
- 📦 New product: announce a novelty to customers in a category
- 🔁 Re-engagement: re-engage dormant customers
- 📣 Announcement: schedule change, event, important info
How it will work
The general idea:1
Choose a segment
From existing customer segments (e.g. “VIP customers”, “Casablanca customers spent > 1000 MAD”).
2
Choose a Meta template
From your approved templates.
3
Map variables
Indicate what data to use for
{{1}}, {{2}}… (name, city, last order, etc.).4
Preview and estimate cost
See the rendering on an example and how many messages will go out. Each message sent is billed by Meta at the customer’s country rate — Sendocki does not display the amounts (see the FAQ).
5
Launch or schedule
Immediate send or scheduled at a specific date/time.
6
Track results
Send rate, delivery rate, response rate, generated conversions.
In the meantime
For one-off group sends, you can:- Manually send a Meta template from the chat, conversation by conversation
- Configure a pipeline automation to trigger a message on transition to a specific stage
We’ll keep you informed
The Campaigns feature will be announced by email and in the dashboard as soon as it’s available. To suggest priority use cases, write to us at [email protected].What’s next?
Message templates
Prepare the templates you’ll use in campaigns
Customer segments
Build the segments that will serve as targets