
The 3 quantities to know
For each product in a warehouse, Sendocki tracks 3 distinct quantities:📦 Available stock
🔒 Reserved stock
🚨 Alert threshold
Total stock = Available + Reserved
It’s the physical quantity in the warehouse. If you have 100 t-shirts of which 30 are on confirmed orders: Available = 70, Reserved = 30, Total physical = 100.What you see for each inventory line
Search and filter
By product / SKU
By warehouse
By status
Stock = 0
Manually adjust stock
Typical cases: after physical inventory, after supplier reception, after breakage/loss, after transfer between warehouses.Find the product in the list
Click on the line to open the adjustment

Enter the new quantity
(Recommended) Specify the reason
Validate
Configure low-stock alert thresholds
For each product (or variant), you can set a minimum threshold below which Sendocki alerts you visually.Product card → Inventory tab
'Alert threshold' field
Save
Automatic link with your pipeline
Sendocki can automatically decrement your stock according to the order pipeline:- When is stock deducted? At the pipeline stage you configure (e.g. “Order confirmed”, “Shipped”)
- When is it restored? At the “Return restocked” stage (for cancelled/returned orders)
Movement history
For each product, you can see all stock movements over time:
Typical use cases
Monthly physical inventory
Monthly physical inventory
- Print the Sendocki inventory list (CSV export)
- Physically count each product (field team)
- Spot the gaps (Sendocki says 50, you count 47 → -3 gap)
- Adjust in Sendocki with reason “Monthly inventory”
- Investigate big gaps (theft? undeclared breakage? entry error?)
Receiving a supplier delivery
Receiving a supplier delivery
- Physically verify the delivery (received vs ordered quantities)
- Go to Inventory → concerned product → adjust
- Enter positive delta (e.g. “+200 units”)
- Reason: “Supplier X reception - delivery note N°XXX”
Daily monitoring of low-stock alerts
Daily monitoring of low-stock alerts
- Go to Inventory → “Low stock / Stockout” filter
- List products dropping below threshold
- For each: order from supplier OR set to “Pending” on your e-commerce store
Stock transfer between 2 warehouses
Stock transfer between 2 warehouses
- Exit stock from source warehouse (negative adjustment, reason “Transfer to warehouse X”)
- Enter stock in target warehouse (positive adjustment, same reason)
- Verify that the total is unchanged
Identify stagnating products
Identify stagnating products
- Action 1: promo / destocking to relaunch
- Action 2: remove from active catalog
- Action 3: analysis why it doesn’t sell (photos? price? season?)
Best practices
- ✅ Configure alert thresholds on your best-sellers as priority (stockout = lost sale)
- ✅ Regular physical inventory: monthly for active stores, quarterly otherwise
- ✅ Track adjustments: clear reason on every manual modification
- ✅ Link your pipeline: automate decrementation to avoid forgetting
- ❌ Don’t put all your products with the same threshold: adapt to the sales speed of each product
- ❌ Don’t disable stock tracking on a product to “simplify” — you lose visibility and risk invisible stockouts
Frequently asked questions
Can my available stock go negative?
Can my available stock go negative?
If I sell in a physical store in parallel, how to synchronize?
If I sell in a physical store in parallel, how to synchronize?
Do variants have their own stock?
Do variants have their own stock?
How to export my complete inventory?
How to export my complete inventory?
Does Sendocki manage serial numbers?
Does Sendocki manage serial numbers?
